Exclusive: None of Serco or Sitel's contact tracing staff will be deployed locally, government admits – as councils face new lockdowns and funding shortages.
Customer service centre staff at Hays Travel have been working on Serco's heavily criticised track and trace operations after pitching for government work in March
Safeguards on everything from procurement to notifiable diseases, health inspections to freedom of information, are being suspended at a time when accountability is more important than ever.
Secretive COVID contracts show how big data firms are taking over our healthcare. What are they – and the British government – hoping to get out of it?
