Finding ways to deal with friction zones in public spaces such as parks is highly pertinent for both urban democracy and urban sustainability. Some friction is central to genuine democracy, whereas too little or too much is not.
How people sharing personal experiences through a museum digital storytelling project use ideas of courtesy instead of rights to revise institutional legitimacy; a hopeful kind of modesty which might come in handy in reimagining a public service ethos in the face of the UK’s public sector cuts.
