As Serco's share price soars, government accused of "shovelling huge sums of public money to a handful of outsourcing companies without competition, rigour or accountability".
Hays Travel has banned staff from speaking to the media about Serco’s heavily-criticised COVID-19 operations – but some have raised the alarm over lack of training and poor treatment
Revealed: Controversial firm has won previously unreported coronavirus testing contract – while critics label its £108m call centre deal ‘astonishing’ and ‘unethical’.
Customer service centre staff at Hays Travel have been working on Serco's heavily criticised track and trace operations after pitching for government work in March
Firm in charge of England’s ‘track and trace’ now responsible for supporting vulnerable people during the pandemic. MPs and campaigners say the decision is ‘outrageous’.
