The government has given the giant firm £40m to oversee 'failing' Test and Trace – with no sign of any contract. So just what are they doing for the money?
As Serco's share price soars, government accused of "shovelling huge sums of public money to a handful of outsourcing companies without competition, rigour or accountability".
Hays Travel has banned staff from speaking to the media about Serco’s heavily-criticised COVID-19 operations – but some have raised the alarm over lack of training and poor treatment
Revealed: Controversial firm has won previously unreported coronavirus testing contract – while critics label its £108m call centre deal ‘astonishing’ and ‘unethical’.
Exclusive: None of Serco or Sitel's contact tracing staff will be deployed locally, government admits – as councils face new lockdowns and funding shortages.
TransUnion was commissioned to verify people’s identity so they can receive a home testing kit after developing coronavirus symptoms. So why are people slipping through the net?